Do you ship worldwide?
Yes, we offer worldwide shipping at different rates and speeds depending on your country and the shipping method chosen.
How much is shipping?
The shipping rates are calculated live at checkout.
Do you ship to every country?
Do you have an email address where I can contact you?
Yes, you can contact us at firstname.lastname@example.org
what is your refund policy?
You can learn about our refund policy here.
What if the product is damaged at arrival?
How long does it take to receive my product?
In an environmental effort to reduce waste our products are printed when you place your order, This process can take 2-7 business days depending on the level of demand. Then it depends on the shipping method you chose.
You have several shipping options to choose from - they can range from within 1-8 business days for EU & USA (1-20 for international orders) depending on the courier and level of service you select.
95% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.
If I choose a faster shipping rate will my order be fulfilled faster?
Yes, All orders shipping with the overnight delivery method for domestic orders will automatically be marked as priority in our system and bumped up in the fulfillment queue. For international shipments, orders with the express delivery method will be marked as priority.
Where can I find the tracking information for my orders?
Do you offer shipping with tracking?
Yes, orders shipping with the overnight, express, and standard methods will always have tracking available. Meanwhile, orders shipped out with the economy, no rush, or flat rate method may not have tracking available.
Are the packaging materials recyclable?
The poly bags used in our packaging are recyclable, low-density polyethylene, FDA and USDA compliant.
How should I take care of my products?
Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners, or dry-clean the items.
What if the order is lost in the mail?
What if I wrote the wrong address at checkout?
Usually, the package is sent back to us, then we'll contact you for an updated address.
What courier errors do you cover?
Why does my shirt have a vinegar smell?
All the inks we use are water-based and eco-friendly. We use a special solution in the printing process, so don't worry if you notice a slight vinegar-like smell or a off-white residue on the shirt, they are not permanent and will disappear after the first wash.